Feedback & Complaints

Your feedback helps us improve. If something hasn't been right, we want to know about it — whether it's about our services, our people, or your experience with us.
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All complaints are taken seriously and investigated fairly. You can choose to submit anonymously, though please note we won't be able to share any outcomes or updates with you if you do.

Share your feedback

We'd love to hear from you — your feedback helps us improve.

You can submit this form anonymously. If you choose not to provide contact details, your feedback will still be received and reviewed — however, we will be unable to contact you with any updates, outcomes, or the result of our review.

About your feedback

Type of feedback *

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When did this occur? (optional)

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How serious is this concern? (optional)

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Details

Your feedback *

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Your details

Would you like to be contacted about your feedback?

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Please note: if you submit anonymously, we will not be able to contact you with any updates or outcomes from our review.

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I understand that the information I provide will be used to review my feedback in accordance with the Privacy Act 2020. Anonymous submissions will not be linked to any personal information.

Please acknowledge the privacy statement to continue.

Feedback received

Thank you. Your feedback has been submitted and will be reviewed by our team. We aim to acknowledge all submissions within five working days.